Xiu-Lan, Tian and Ho, Theresa C. F. and Teo, Poh-Chuin and Choo, Ling Suan and Mohd. Rizal, Adriana (2021) Factors affecting job satisfaction among young employees in the information & communications technology sector in Malaysia. In: International Conference on Decision Aid Sciences and Application, DASA 2021, 7 - 8 December 2021, Virtual, Online.
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Official URL: http://dx.doi.org/10.1109/DASA53625.2021.9682317
Abstract
The boom of the information technology industry has rapidly developed into an important industry in Malaysia. Thus, this has attracted many young employees from the Gen Z cohort which make up the bulk of the workforce in the labor market to join the industry. Hence it is pertinent for organizations to retain these young talented employees by improving their job satisfaction. This paper aims to find the factors that would improve job satisfaction which would lead to antecedents of job satisfaction and employee loyalty. The contribution of this study is to provide insights and a better understanding on the importance of job satisfaction in retaining human capital in the information and communications technology sector.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Uncontrolled Keywords: | employee loyalty, Job satisfaction |
| Subjects: | H Social Sciences > HF Commerce > HF5549.5.M63 Employee motivation |
| Divisions: | International Business School |
| ID Code: | 96485 |
| Deposited By: | Widya Wahid |
| Deposited On: | 24 Jul 2022 11:11 |
| Last Modified: | 24 Jul 2022 11:11 |
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