Success model for BYOD implementation considering human and security perspectives in Malaysia government environment

Abstract

Currently, the most benefits of BYOD implementation is to provide mobility and flexibility in workplaces with the use of compact mobile devices makes it stressfree to bring it everywhere. Although the concept is easy for the user, it introduces a new threat to the security of information technology. The network will be vulnerable to threats such as data leakage, complex security governance, lack of personal mobile devices control management, and incompetent employees in such technology. In this study, the most significant factors of BYOD implementation success model in Malaysian government environment are investigated by considering security perspective. This proposed model is to assist the government to develop a secure success model for implementing BYOD based on baseline theory models such as DeLone & McLean and other information system effectiveness theories. This study used a mixed-method convergent design by combining qualitative and quantitative approaches. The data collected is through interview sessions with the selected government’s employees including the expert team and using questionnaires for verification. The quantitative data gathered has been analysed by computer software named Statistical Package for the Social Sciences. The findings of this study are to pay attention to the security perspective of the BYOD implementation. The proposed success model will valuable to IT leaders and decision makers in implementing the BYOD technology securely and appropriate security controls can be incorporated by government agencies in Malaysia as well as embrace the consumerization of IT trend in the workplace to provide employees with a modest, ubiquitous access capability whether at the office, home or abroad, regardless of their computing devices.