Building organisational social capital through investment in corporate social responsibility to stimulate the effectiveness of zakat activities in Zanzibar

Abstract

This study attempts to explore the strategic framework on the process of building social capital through investment in corporate social responsibility for zakat management organisations. An in-depth interview with twelve executives from five zakat organisations in Zanzibar was undertaken for this project. This qualitative investigation utilised thematic analysis techniques to come out with themes that were implemented for this study. The findings revealed that the provision of public education and services and social commitment with positive and attractive behaviours are useful ways to enhance corporate social responsibility and stimulate the social capital of zakat organisations. The researchers have recognised that there is a gap of knowledge in this area, therefore, these findings have made a significant contribution to the existing body of literature and invite more studies to elucidate the situation. Moreover, quantitative research is required to test and measure items revealed from this study's findings