Does psychological empowerment mediates the relationship between leader-member exchange and organisational citizenship behaviour among nurses?

Abstract

Despite great attention related to organisational citizenship behaviour in the literature, little is known about organisational citizenship behaviour among Malaysia public hospital nurses. Hence, this study aims to investigate the mediating eect of nurses’ psychological empowerment on the relationship between the leader-member exchange and organisational citizenship behaviour. This study was a quantitative study which used questionnaires to gather the data and 539 nurses had participated. The data was analysed using Structural Equation Modelling. The results found that psychological empowerment is a signicant mediator between leader-member exchange and organisational citizenship behaviour. This study makes theoretical contributions by providing information concerning the Social Exchange Theory and its application to nursing practitioners.