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Evaluating users'emotions for kansei-based malaysia higher learning institution website using Kansei checklist

Turumogan, P. and Baharum, A. and Ismail, I. and Mohamed Noh, N. A. and Ab. Fatah, N. S, and Mat Noor, N. A. (2019) Evaluating users'emotions for kansei-based malaysia higher learning institution website using Kansei checklist. Bulletin of Electrical Engineering and Informatics, 8 (1). pp. 328-335. ISSN 2302-9285

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Official URL: https://dx.doi.org/10.11591/eei.v8i1 . 1448

Abstract

Emotions play a crucial role in human - computer interaction. Emotion research in the field of human - computer interaction has only started recently and continuously evolving through the investigation and understanding of emotional effects. Thus, it forms an intelligent interaction between human and computer by responding effectively to the humans’ feelings. Emotional design generates remarkable user experiences for websites as the emotional experiences create an intense impression on our long - term memory. Rec ent scientific findings recommend emotional elements to be considered in designing websites as emotions influences one’s perception, conception and decision - making throughout the interaction with a website. A poorly designed user interface leads to bad use r interaction while rising the users’ arousal and a displeasing user experience with a website elicits dissatisfaction emotion where consecutively results in avoidance and prevents revisit to the website. This proves the importance of emotional engagement in a website design. This research evaluated users’ emotions toward a Malaysian higher learning institution website which was designed in accordance with the standard Kansei - based web design guideline. The result justified the standard Kansei - based web des ign guideline for website of higher learning institutions in Malaysia.

Item Type:Article
Uncontrolled Keywords:emotions, Kansei engineering, standard
Subjects:H Social Sciences > HT Communities. Classes. Races
Divisions:Built Environment
ID Code:90158
Deposited By: Narimah Nawil
Deposited On:29 Mar 2021 06:00
Last Modified:29 Mar 2021 06:00

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