Methods to overcome disciplinary problems in southern Johore Giat MARA Center

Abstract

One of the primary challenges faced by Skill Training Institutions in Malaysia is finding appropriate cure for disciplinary problems among trainees. Therefore, the objective of this research is to identify disciplinary problems in Skill Training Institutions, such as Giat MARA Center in the state of Johore and methods implemented by the trainers to address the problems. The research used a qualitative approach based on multiple case studies design. The samples for the study based on purposive sampling were selected trainers who have served 10 years or more. Data were gathered via episodes of in-depth interviews, direct observation during theoretical and practical teaching sessions of trainers and document review of trainees’ wrong behaviors. Data were analyzed inductively by applying thematic analysis through open, axial and selective coding. Data showed that trainers implemented various methods such as being considerate, giving advice and motivation through value attributes and religious aspects and punishment method where necessary to address these problems. Further analysis of the findings produced themes that were used to develop several approaches based on religion, humanity and punishment method. The role of religion in moulding the characters and personalities is seen as an important resource with emphasis on programs that educate the soul to be obedient to God. Meanwhile, humanistic approach emphasizes the inculcation of moral values in the life of the trainees while the punishment approach is meant as an educational process to be more responsible for all offenses committed. The approaches can be used to aid trainers in overcoming the disciplinary problems among trainees of Johore Giat MARA Centers, in accordance with the nature of the problems.