Modelling the enterprise architecture implementation in the public sector using HOT-Fit framework

Abstract

Enterprise architecture is very important to the public sector's IT systems that are developed, organized, scaled up, maintained and strategized. Despite an extensive literature, the research of enterprise architecture is still at the early stage in public the sector and the reason to explain the acceptance, as well as the understanding of the implementation level of EA services still remains unclear. Therefore, this study examines the implementation of EA by measuring the Malaysian public sector's influence factors of EA. Grounded by the Human-Organization-Technology (HOT-Fit) Model, this study proposes a conceptual framework by decomposing Human characteristics, Organizational characteristics and Technological characteristics as main categories in assessing the identified factors. A total of 92 respondents in the Malaysian public sector participated in this study. Structural Equation Modelling with Partial Least Square is the main statistical technique used in this study. The study has revealed that human characteristics such as knowledge and innovativeness to EA and technological characteristics such as relative advantage and complexity of EA influence its implementation by the Malaysian public sector. Based on the findings, the theoretical and practical implications of the study as well as limitations and future works are also discussed.