Systematic review on ethical issues in cloud computing

Abstract

Cloud computing is the new age of computing systems which swiftly gaining attention and traction in business. It offers technology services online through web-based tools and applications, rather than a direct connection to a server. There are several ethical issues in cloud computing which raise concerns to organizations in adopting cloud computing to their settings such as data privacy. In most cases, these ethical issues are depending on specific applications and settings. The main purpose of this paper is to identify ethical issues in cloud computing in people, process, and technology perspectives. The paper describes how the systematic review was conducted, how ethical issues were collected and analyzed and it concludes by discussing means of managing them in general. As a result, there are 25 cloud computing ethical issues identified which are categorized into three categories based on Leavitt’s Diamond. Most issues identified are in the Technology category, followed by Process and finally People.