Website quality of Malaysian Technical University (MTUN)

Abstract

University website is the platform for university to interact with people. It is also an interphase for people to infer and getting known about the university. In addition, quality of the university website is vital to let people get positive response to the university. Therefore, university website should be evaluated for better performance. This study evaluate website of Malaysian Technical University (MTUN) on year of 2016 based on the criteria selected using online web diagnostics tools. There are nine criteria selected to measure the website; load time, response time, page rank, traffic, design optimization, page size, number of items, markup validation and broken link. The result shows website of UMP performed better in design optimization, page rank and markup validation. Meanwhile, UTHM performed in page rank, load time and page size. UTEM excellences in response time, number of items and broken link. Lastly, UniMAP performed in traffic criteria only. However, the (MTUN) University website is almost not meets with the criteria that selected with the quality standard that have been suggested.