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Criteria for measuring KM performance outcomes in organisations

Chong, S. C. and Wong, Kuan Yew and Lin, B. S. (2006) Criteria for measuring KM performance outcomes in organisations. Industrial Management & Data Systems, 106 (7). pp. 917-936. ISSN 0263-5577

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Official URL: http://dx.doi.org/10.1108/02635570610688850

Abstract

Purpose: This research attempts to comprehensively examine the criteria for measuring knowledge management (KM) performance outcomes in organisations. To date, no studies have provided a set of widely accepted measurement criteria associated with KM efforts. This paper, therefore, aims to fill the gap.

Item Type:Article
Uncontrolled Keywords:knowledge management, knowledge management systems
Subjects:T Technology > T Technology (General)
Divisions:Mechanical Engineering
ID Code:8747
Deposited By: Narimah Nawil
Deposited On:08 May 2009 10:09
Last Modified:07 Mar 2018 21:04

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