Systematic literature review:Online social media interaction in education and employment cluster

Abstract

The research is related to online social media interactions in education and employment clusters. The researcher has developed five objectives of the study specifically to identifying the top forms of social media in Malaysia, to identifying the tendency of Malaysians to habit social media, to identifying online interaction platforms in the employment sector, to identifying the effectiveness of social media in generating income and for educational purposes. All objectives use two methods of analysis that is critical factor analysis and quantitative analysis. All of these objectives were achieved. The results show that Malaysians are more likely to use Facebook social media and WhatsApp application in their regular lives for social, educational and career purposes. This shows that social media and interaction applications have a positive impact on society, especially for employees and students in the face of the changing world of Technology in the 21st century.