Kesan spiritual sebagai moderator ke atas kepintaran emosi dan tingkah laku kewargaan organisasi

Abstract

This study focuses on emotional intelligence, organizational citizenship behavior and spiritual. To be specified, this research identify the relationship between emotional intelligence and organizational citizenship behavior. Futhermore, this research also aim to identify the effect of spiritual as a moderator in relationship between emotional intelligence and organizational citizenship behavior. A total of 102 Muslim teachers from Sekolah Menengah Kebangsaan Bandar Baru Uda were responded to the questionnaires. Statistic Pearson correlation was used to identify the relationship between emotional intelligence and organizational citizenship behavior and it is significant. Meanwhile, using hierarchical regression is found that organizations need to increase the level of employee's spiritual level as it gives the impression of a positive moderator on the relationship of emotional intelligence and organizational citizenship behavior. This study implies the development of a teaching institute to be more competitive through the development of human capital that is prosperous internally and externally.