Residents perception strata property shared facilities potential for commercialisation

Abstract

Service charge is a fee charged by the management to each unit owner in strata building for the purpose of covering the necessary costs and expenses for the management and maintenance work including facilities available in the building. However, service charges are keep increasing due to high material costs and operating costs. As a result, residents are neglect to pay service fee because expensive amount of charged. Therefore, this purpose of this study to investigate other alternatives to reduce the burden of residents to pay the services charge and ensure the building can be maintained properly. In the regard, this study was conducted to identify the facilities available in strata buildings as well as to evaluate the potential of facilities/common space to be commercialized to external users in strata building. To achieve the objective of the study, researchers used quantitative method by distribute questionnaire to residents of Twin Residences Apartment Tampoi, Johor to obtain the opinion to commercialization the facilities or common property. As a result, most of the residents disagree to commercialization the facilities and common area due to security and safety issue.