Project management practice and its effects on project success in Malaysian construction industry

Abstract

The rapid economic development has increased the demand for construction of infrastructure and facilities globally. Sustainable development and globalization are the new 'Zeitgeist' of the 21st century. In order to implement these projects successfully and to meet the functional aim of the projects within their lifetime, an efficient project management practice is needed. The aim of this study is to identify the critical success factors (CSFs) and the extent of use of project management practice which affects project success, especially during the implementation stage. Data were obtained from self-administered questionnaires with 232 respondents. A mixed method of data collection was adopted using semi-structured interview and questionnaire approach. The result of the analysis of data obtained showed that new and emerging criteria such as customer satisfaction, competency of the project team, and performance of subcontractors/suppliers are becoming measures of success in addition to the classic iron triangle's view of time, cost and quality. An insight on the extent of use of different project management practice in the industry was also achieved from the study.