Implementation of capability maturity model® integration (cmmi®) in ingenuity microsystems sdn bhd for measurement and analysis, risk management, integrated project management and integrated supplier management

Abstract

Customer satisfaction has become the motto of many organizations attempting to survive and thrive in today’s increasing competitive world. At the same that organizations are focusing on customer satisfaction, there is a growing perception that software quality is the weak link in developing high-quality products or in providing high quality services. Thus, in order to improve the software development process, Capability Maturity Model Integration (CMMI®) Model is the best solutions that can be choose by the organization. Besides it has been introduce by Software Engineering Institute (SEI), this model is a one of Software Process Improvement that can be used as a guidance to use when developing processes, manage the development, acquisition, and maintenance of products or services. According to that, Ingenuity Microsystems Sdn Bhd has decided endorsed the CMMI® model for improving the organization processes to satisfy the organization’s business needs. Ingenuity has planned to achieve CMMI®/SW Maturity Level 3 using Staged Representation, road map for CMMI® implementation called ‘Ingenuity’s CMMI® Implementation Roadmap’ which is derived from the IDEALSM life cycle and ‘Process Area Work Flow’. This technical report provides experienced-based discussions on state-of-the-art and state-of-the-practice of CMMI® in the SPI Project implementation in Ingenuity especially on the Measurement and Analysis, Risk Management, Integrated Project Management and Integrated Supplier Management.