A framework of green it capability maturity for it product lifecycle in UTM

Abstract

In the last few decades, Information and Communication Technology (ICT) has featured prominently in transforming business practices. It has redefined our social existence. A huge number of IT devices such as computers, monitors, printers, scanners, copiers and fax machines, digital duplicators, multi-function devices, and mailing machines are increasingly produced everyday to support and fulfill operational needs of the organization. These IT devices contribute to global warming by producing CO2 emissions and contributing to the greenhouse effect. This is due to the fact that all phases on the IT product lifecycle produces an environmental impact. This research develops a green IT framework to implement and sustain green IT implementation and to apply this framework to UTM faculties/unit to assess the current capability maturity level of green IT practices for IT product lifecycle. The framework covers the green IT best practices in three phases of IT product lifecycle, namely procurement, usage, reuse/disposal, and the level of capability maturity. The framework was developed by reviewing previous green IT capability maturity frameworks and green IT best practices of IT product lifecycle. The framework was then verified using online card-sorting and interviews with three experts, namely IT and lab managers. The framework provides UTM faculties/unit with a holistic guideline to implement and sustain green IT practices throughout the IT product lifecycle with the help of capability maturity level; level 1 is the initial level, and level 5 is the optimal level. The framework was applied to four UTM faculties and the School of Postgraduate Studies to assess their current capability maturity level of green IT practices for IT product lifecycle.