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Development of a knowledge management initiative and system: A case study

Wong, Kuan Yew and Aspinwall, Elaine (2006) Development of a knowledge management initiative and system: A case study. Expert System with Applications, 30 (4). pp. 633-641.

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Official URL: http://dx.doi.org/10.1016/j.eswa.2005.07.012


As knowledge emerges as the primary strategic resource in the 21st century, many firms in the manufacturing and service sectors alike are beginning to introduce and implement Knowledge Management (KM). Organisations can certainly benefit from its application for enhanced decision support, efficiency and innovation, thus helping them to realise their strategic mission. However, KM is an emerging paradigm, and not many organisations have a clear idea of how to proceed with it. This paper presents the results of a case study conducted in one company in the United Kingdom (UK), the major aim being to identify how it has developed a KM initiative and system. Hopefully, the information extracted from this study will be beneficial to other organisations that are attempting to implement KM or to those that are in the throes of adopting it.

Item Type:Article
Uncontrolled Keywords:Knowledge management, implementation, case study, small company
Subjects:T Technology > TJ Mechanical engineering and machinery
Divisions:Mechanical Engineering
ID Code:7563
Deposited By: Maznira Sylvia Azra Mansor
Deposited On:09 Jan 2009 01:02
Last Modified:09 Jan 2009 01:02

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