Public private partnership (PPP) facilities management for healthcare services in Malaysia: the challenges of implementation

Abstract

The purpose of this paper is to investigate the challenges associated with the delivery of facilities management (FM) under public–private partnership (PPP) for healthcare services in Malaysia. Design/methodology/approach: A questionnaire survey has been administrated to PPP practitioners in Malaysia. The study has adopted reliability and descriptive method for analysis. Findings: This research resulted in a series of 14 challenges that have to be faced in the implementation of PPP FM for healthcare services in Malaysia. Inadequate specific PPP risk management model is identified as the most significant challenge followed by the difficulty in reaching agreements and project complexity. Originality/value: This study is considered the first study that identifies and assesses the challenges of PPP within the Malaysian context. The findings will provide a more informed basis for decision-making process, especially for the FM bidders.