Galankashi, Masoud Rahiminezhad and Fallahiarezoudar, Ehsan and Moazzami, Anoosh and Mohd. Yusof, Noordin and Syed Hassan, Syed Ahmad Helmi (2016) Performance evaluation of a petrol station queuing system: a simulation-based design of experiments study. Advances in Engineering Software, 92 . pp. 15-26. ISSN 0965-9978
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Abstract
The main goal of this paper was to develop an integrated simulation-design of experiments (DOE) model to optimize a petrol station queuing system and sales rate. Initially, the petrol station operating system was simulated using Witness 2014 simulation software©. Then, the responses of simulation were deployed as the input of DOE. Two-level full factorial experiments with center points were performed where the simulated model parameter studied were number of pump, number of cashier and inter arrival times (IATs). The response variables analyzed were queue length and sales rate. The obtained model from experimental design revealed that number of cashier and inter arrival time were significant in determining the queue length while all the factors and their interaction were significantly affecting the sales rate.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Computer software, Design, Gasoline, Queueing networks, Queueing theory, Sales, Full factorial experiment, Inter-arrival time, Petrol stations, Queuing systems, Service industries, Simulation, Simulation software, Simulation-based designs, Design of experiments |
| Subjects: | T Technology > TJ Mechanical engineering and machinery |
| Divisions: | Mechanical Engineering |
| ID Code: | 73902 |
| Deposited By: | Fahmi Moksen |
| Deposited On: | 21 Nov 2017 08:17 |
| Last Modified: | 21 Nov 2017 08:17 |
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