Essential knowledge transfer process model to support disaster management

Abstract

There is a lack of knowledge transfer modeling that focuses on the essence of the knowledge transfer process. This paper aims to identify the processes that are common and essential in the implementation of knowledge transfer from multiple senders to one receiver using the star topology as the architecture. This study extracts the actual processes involved during the flow of knowledge from the source to the receiver identified from the literature review and existing theories. The processes are identified as: acquire, convert, implement and store (ACIS). The model is illustrated in a case study of flood management in Malaysia. The utilization of the identified essential processes of knowledge transfer will provide stakeholders with a concrete way of transferring knowledge by standardizing the actual process of knowledge transfer. These processes may be applied in various domains that use the star topology as the communication architecture.