Universiti Teknologi Malaysia Institutional Repository

An examination of negotiation process among ESL learners in higher institution

Zaid, S. B. and Zakaria, M. H. and Rashid, R. A. and Ismail, N. S. (2016) An examination of negotiation process among ESL learners in higher institution. International Journal of Applied Linguistics and English Literature, 5 (6). pp. 228-234. ISSN 2200-3592

Full text not available from this repository.

Official URL: https://www.scopus.com/inward/record.uri?eid=2-s2....

Abstract

Negotiation is an integral part of our daily lives. It occurs everywhere and requires skillful interactions. The purpose of this study is to examine the negotiation process among ESL learners and identify any problem that may arise in the process. The participants were twenty-six students who enrolled a course on effective oral communication skills in a public university in Malaysia. The main data were generated from a situational observation of the interactional features produced by the participants who were engaged in the negotiation tasks planned and created by them beforehand. Open-ended questionnaires were also used to capture learners’ reflections of the negotiation process. It is found that ESL learners come across major problems, such as loss of words and ideas, and also being overshadowed by proficient learners. The findings of this study contribute to the existing literature on negotiation process by providing insights into the problems faced by the learners while negotiating. These insights are hoped to be useful for teachers in equipping students with necessary language skills for them to manage negotiation process effectively.

Item Type:Article
Uncontrolled Keywords:Malaysia, Meaning-making, Negotiation
Subjects:L Education > L Education (General)
Divisions:Language Academy
ID Code:71933
Deposited By: Fazli Masari
Deposited On:16 Nov 2017 05:32
Last Modified:16 Nov 2017 05:32

Repository Staff Only: item control page