Universiti Teknologi Malaysia Institutional Repository

A conceptual framework for TQM implementation for SMEs

Yusof , S. M. and Aspinwall , E. (2000) A conceptual framework for TQM implementation for SMEs. TQM Magazine, 12 (1). pp. 31-37. ISSN 0954-478X

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Official URL: http://www.ingentaconnect.com/content/mcb/106/2000...

Abstract

The proposed framework for TQM implementation in SMEs described in this paper centres on three main elements: the "quality toolbox", "general methodology" and the "central co-ordinating body". It is believed that the adoption of TQM in SMEs must not be a fully blown approach but a gradual progression and selection of appropriate "quality tools and initiatives" as and when necessary, with the ultimate aim of continuous improvement in the organisation. The suggested methodology consists of a series of activities which can help towards making a selected quality initiative become a permanent feature of the organisation. The proposed framework is intended to be non-prescriptive and the adoption of a quality initiative to be dependent upon the needs and priorities established by the company. Concludes with a discussion of, and the proposed future direction for, this research.

Item Type:Article
Uncontrolled Keywords:TQM; Small to Medium-Sized; Enterprises; Implementation
Subjects:T Technology > TJ Mechanical engineering and machinery
Divisions:Mechanical Engineering
ID Code:6910
Deposited By: Mohamad Ali Duki
Deposited On:15 Dec 2008 09:40
Last Modified:15 Dec 2008 09:40

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