Model sistem pengurusan maklumat dalam membangunkan pangkalan data bidang kepakaran staf akademik Universiti Teknologi Malaysia

Abstract

Data of experts is one of the important assets in higher education institution. This is because higher education institution consists of academicians with variety of expertise in many fields. However, the information of expertise is not always uniquely defined and highly likely to evolve over the time of services. This research reports a critical review on the importance and problems related to the data of expertise in higher education institutions. It includes the needs and ways of defining expertise among academic within a big faculty comprising a combination of disciplines. This information is then used to propose an approach to design and develop a model of management information system to store and manage data of expertise among academics at higher education institutions.. Interview has been conducted to identify the elements and information needed before developing a database of academics expertise. Questionnaire has been used to obtain views and feedback from the user towards the database requirement. This research apply Fuzzy Delphi technique to analyse the findings from the questionnaire. By using this technique, expert’s opinion can be collected and selected systematically to reach a consensus of the database performance. The results showed that there are four main elements that can develop academics expertise which are teaching, research, publication and consultation. The database of academics expertise can also provide right information an the right time as requested by the user. However, User Manual must be provided in assisting the users to understand overall functions of the system. In conclusion, management information system plays an important role in developing data of expertise among academics. The report generated from the database will help top management in the process of decision making and University’s strategic planning.