Quality of healing environment in healthcare facilities

Abstract

With regards to the growing evidences of potential benefits derived from high quality healing environment to both the patient and staff in healthcare facilities, there is an increase of awareness and application of quality healing environment to compliment the current healthcare delivery services. It is proved that proper lighting design would intensified nursing care value, hospital wall color could reduce stress, and existing of window could reduce anxiety among patient. However, the healthcare users' needs toward the healing environment are still not thoroughly interpret and understood by healthcare facilities providers. Previous research suggests that satisfaction acceptance from patients and staffs are the key indicators of quality healing environment. This study intends to investigate the perception among patient and staff as an important indication to the quality of healing environment by utilized the National Health Service's evaluation toolkit, A Staff and Patient Environment Calibration Toolkit (ASPECT). Findings revealed patient and staff suggest that "Legibility of Place" as an important segment for healthcare experiences. The research findings would serve as guidance for healthcare facilities providers regarding the quality physical environment shall be responsive to patient and staffs' needs.