Choi, Sang Long and Tan, Owee Kowang and Wan Ismail, Wan Khairuzzaman (2015) Total quality management practices and innovation performance: A review. Advanced Science Letters, 21 (5). pp. 1086-1088. ISSN 1936-6612
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Official URL: http://dx.doi.org/10.1166/asl.2015.6007
Abstract
This paper discusses the total quality management (TQM) practices that give the positive impact to the innovation capability of the organization. The linkages between the quality management and as well as the innovation capabilities has been explored. Base on the literature review, majority of previous studies support the notion that TQM practices have significant relationship with innovation capability of the organization. The TQM practices that are identified to have impact to innovation capability are leadership, strategic planning, customer focus, process management and people management.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | customer focus, leadership, process management |
| Subjects: | T Technology > TS Manufactures |
| Divisions: | Management |
| ID Code: | 59031 |
| Deposited By: | Haliza Zainal |
| Deposited On: | 04 Dec 2016 04:07 |
| Last Modified: | 01 Feb 2017 07:37 |
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