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Moderating Impact of IT Outsourcing Arrangements in a Muslim Country

Ismail, Zuraini (2006) Moderating Impact of IT Outsourcing Arrangements in a Muslim Country. In: International Conference on ICT for Islam (ICT4M) 2006 (2006 : Kuala Lumpur, Malaysia), 21-23 November 2006, Hilton Hotel Kuala Lumpur, Malaysia.

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Abstract

In recent years, information technology (IT) outsourcing continues to receive favorable acceptance to maximize organization’s benefits. There is evidence showing how partnership quality plays a significant role in achieving overall IT outsourcing success. This research investigates the moderating impact of information technology outsourcing arrangements on the relationship between partnership quality and IT outsourcing success. IT outsourcing arrangements seem to indicate dire need for empirical research. In this study two specific IT outsourcing arrangements are focused on, namely, duration of contract and degree of integration. These arrangements may have different implications on the relationship examined. This research explores and hypothesized such implications. It was tested using a sample from IT managers in 143 Malaysian organizations. Findings and implications of the research are discussed. The findings also provide an insight into IT outsourcing practices in a Muslim country.

Item Type:Conference or Workshop Item (Paper)
Additional Information:International Conference on Information & Communication Technology for the Muslim World (ICT4M); Theme: Achieving Unity Within Diversity Through ICT
Uncontrolled Keywords:Partnership Quality, Outsourcing Arrangements, Information Technology Outsourcing Success Model
Subjects:T Technology > T Technology (General)
Divisions:Computer Science and Information System (Formerly known)
ID Code:5545
Deposited By: Dr Zuraini Ismail
Deposited On:18 Jun 2008 07:25
Last Modified:01 Jun 2010 15:32

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