The relationship between technostress, psychological health and physical health among technology users

Abstract

This study intends to examine the relationship between technostress and psychological health (psychological distress, cognitive symptoms and sleep disturbance) and physical health (musculoskeletal discomforts and eyestrain) among technology users at UiTM Jengka Branch. In order to achieve these objectives, a set of questionnaire consisted of instruments by Goldberg (1997), Copenhagen Psychological Questionnaire, Karolinska Sleep Questionnaire, Kuorinka (1987) and Watt (2003) was used. Questionnaire was given to representatives of the organization to be distributed to respective respondents. Out of 300 distributed questionnaires, only 219 (73%) questionnaires were return. Descriptive analysis results showed that the level of technostress, psychological health and physical health among technology users was at a moderate level. Results from Pearson correlation and multiple regression analysis showed that, technology insecurity significantly correlated and is the most influential variable that has an effect on psychological health. However, there is no significant effect between technostress and physical health.