Taherdoost, Hamed and Sahibuddin, Shamsul and Jalaliyoon, Neda and Hosseinkhani, Javad (2014) Classification of web based service user types. Proceedings - 2013 International Conference on Advanced Computer Science Applications and Technologies, ACSAT 2013 . pp. 495-499.
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Official URL: http://dx.doi.org/10.1109/ACSAT.2013.103
Abstract
Due to the rapid development of information technology, many firms have already or plan to move from traditional service to electronic environment. One of the important factor issues which need to be considered is the user acceptance of e-service technology. In order to evaluate the adoption of web based information technology, it is vital to release the users' needs. Therefore, the diversity of Web based service user types need to be recognized. This paper is going to classify the e-service users based on their experience, purpose of usage and geographical place.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | electronic services, user acceptance and e-service user classification, user experience, web based services |
| Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science |
| Divisions: | Advanced Informatics School |
| ID Code: | 52124 |
| Deposited By: | Siti Nor Hashidah Zakaria |
| Deposited On: | 01 Feb 2016 03:53 |
| Last Modified: | 28 Jan 2019 04:30 |
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