Assessment of innovation value chain in one of Malaysia public research institutes and government agencies

Abstract

Innovation has long been recognized as an important driver and cultivator for organization growth and production of quality new product and services. There are several innovation measurement models or frameworks that can be used to assess innovation. Innovation value chain is one of the assessment tools that can be used to assess innovation process in a given organization. The innovation value chain assessment finding can be used to help organization identify the weaknesses of the innovation process in the organization. This paper presents the status of innovation value chain in one of Malaysia Public Research Institutes and Government Agencies and proposes guidance on how to improve on the identified weaknesses. A survey questionnaire was sent to 140 staffs in an organization representing one of Malaysia Public Research Institutes and Government Agencies. The finding of the study shows that there existed an innovation culture in the selected organization which promotes innovation within the organization. However, they need to improve on some of areas related the processes along the idea generation, conversion and diffusion phase. The result of this research shows that there existed weaknesses and recommends a guidance that could be beneficial for organization that have same problem scenario