Management System for KLiAB

Abstract

Kuala Lumpur International Airport (KLlA) is one of the mega project currently under construction in Malaysia. KLiA project that is designed and will be equipped with the most modern airport facilities; has to be compl~ted within a period of three years for the design and construction processes. The Malaysian Government has appointed Kuala Lumpur International Airport Berhad (KLlAB) as a project management consultant. With the time constraint and the complexity of the project; KL1AB has created its Quality Management System (OMS) to ensure that the project can be completed as required. The OMS could be described as the organizational sfructure, responsibilities, procedures, processes and resources for implementing quality management. In the case of KLiA project, the OMS is well documented in the Quality Management Procedures Manual. The OMS procedures describe techniques, methods and plans that control the planning, design and construction processes to ensure the achievement of quality requirements. Despite the full commitment of the KLiAB management, some of the contractors and the consultants do not appreciate the importance of the OMS.