Universiti Teknologi Malaysia Institutional Repository

Sistem pembayaran saman secara MOBILE berorientasikan CRM bagi Polis Diraja Malaysia

Osman, Heti Aznin (2006) Sistem pembayaran saman secara MOBILE berorientasikan CRM bagi Polis Diraja Malaysia. Masters thesis, Universiti Teknologi Malaysia, Faculty of Computer Science and Information System.

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Abstract

Online summons payment for the Polis Diraja Malaysia (PDRM) is a way to initiate the values of CRM in order to achieve their motto. This system is believed to be able to assist the PDRM for the mobile summons payment and also provide easiness for the community to pay up their summons. PDAs are the first devices to be used in the system. The system is being developed by using the prototype methodology. On the programming section, the system used was Microsoft Visual Basic.Net as it is most suitable to be used to develop the system. This system can be used for processes such as summons checking and summons payment. All this processes uses the mobile system and is being sent to the server through the Internet. All information sent will reach the designated database. The system is simple and easy to use as the user interface created is also user-friendly.

Item Type:Thesis (Masters)
Additional Information:Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2006; Supervisor : Dr. Othman b. Ibrahim
Uncontrolled Keywords:mobile payments, online summons payment, mobile summons payment, customer relationship management, system design
Subjects:Q Science > QA Mathematics > QA76 Computer software
Divisions:Computer Science and Information System (Formerly known)
ID Code:4895
Deposited By: Ms Zalinda Shuratman
Deposited On:24 Jan 2008 05:07
Last Modified:24 Oct 2013 07:38

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