Effectiveness of construction communication using information technology

Abstract

The efficiency and effectiveness of the construction process strongly depend on the quality of communications among construction team members. A good effort in achieving the effective communications normally will bring the project to the successfully completion at a target quality of build. Hence, to convey all the information, it is requires an assistance from the information communication technology to fulfil the end project satisfaction. The aim of the study is to evaluate the effectiveness of the use of communication technology during construction phase. The aim is achieved by determining the frequency of different types of information communication received during construction and by evaluating the effectiveness of information communication technology (ICT) during construction phase. Furthermore, the literature reviews are focused on the frequency and types of construction information that being receive by construction personnel via several of methods and formats. Addition to that, the survey is evaluated the level of usage of PMBOK as a guideline to control of communication. The findings of this research are reinforced by the literature review and data collection. The outcomes of the thesis are the construction players have a basic knowledge of ICT and normally collect and transfer the construction information from project manager via textual format and hand-held document method. Construction players are not practicing the guideline on the PMBOK and look for recommendations to improve the clarity of information given during construction period.