The effectiveness of 1 Malaysia maintenance fund on maintenance services for low cost apartments

Abstract

Previous studies on low-cost apartments in Malaysia were conducted only from a single view of the stakeholders such as from the customer and developers. There are many issues involved on maintenance services for low-cost apartment units. One way to improve the lives of the people in the country is to launch 1 Malaysia Maintenance Fund (TP-1M). This fund was launched by Prime Minister, Dato’ Seri Najib Razak since 2010. The aim is to ensure the comfort of city dwellers whose inhabit high rise residential areas in a clean, perfect, safe and happy environment. But, it has no clear objectives. This study is to identify on how TP1M effectiveness on maintenance management services for low-cost apartment units in Malaysia. Specifically, it will examine the extent of its effectiveness in influencing the value of a building. Then, questionnaire survey will be provided to measure the level of customer satisfaction toward existing maintenance management services. Finally, the data will be investigated in order to achieve the objective of the study. The data will be collected questionnaire survey given to respondents who are living in low-cost apartments in Kuala Lumpur and through interview sessions with the management office of the case studies.