Salleh, Shafie (1996) The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level. Masters thesis, Universiti Teknologi Malaysia, Faculty of Built Environment.
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| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Thesis (Sarjana Sains (Perancangan Pengangkutan)) - Universiti Teknologi Malaysia, 1996 |
| Subjects: | H Social Sciences > HE Transportation and Communications |
| Divisions: | Built Environment |
| ID Code: | 44161 |
| Deposited By: | Haliza Zainal |
| Deposited On: | 23 Feb 2015 01:58 |
| Last Modified: | 09 Oct 2017 08:13 |
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