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Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor

Mohd. Ariff, Lily Suriani and Ungku Ahmad, Ungku Norulkamar and Abdul Rahman, Siti Aisyah (2004) Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor. Project Report. Faculty of Management and Human Resource Development, Skudai, Johor. (Unpublished)

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Abstract

The aim of this study is to investigate the relationship between communication satisfaction and organizational commitment among technical employees at Flextronics International, Senai, Johor. The objectives of this study are to identify the level of communication satisfaction and organizational commitment, to determine the relationship between communication satisfaction and organizational commitment, to identify the factors that most influenced the organizational commitment and to examine the differences of communication satisfaction and organizational level based on the demographics. Communication Audit Questionnaire (Down and Hazen, 1990) and Organizational Commitment Questionnaire (Mowday, Porter and Steer, 1982) were used in collecting the data. The total of respondents involved in this study is 132. The result reveals that there is positive significant relationship between organizational commitment and communication satisfaction. From the multiple regression analysis, the dimensions of communication satisfaction that most influenced organizational commitment are supervisory communication and personal feedback. In addition, it is found that there exist a significant difference of communication satisfaction level based on race and marital status. As for the organizational commitment level, only marital status found to be significantly different

Item Type:Monograph (Project Report)
Uncontrolled Keywords:communication satisfaction, organizational commitment, technical employees
Subjects:T Technology > TS Manufactures
H Social Sciences > H Social Sciences (General)
Divisions:Management and Human Resource Development (Formerly known)
ID Code:3795
Deposited By: Pn Zaidah Ramli
Deposited On:18 Jul 2008 05:00
Last Modified:01 Jun 2010 03:12

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