Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor

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Abstract

The aim of this study is to investigate the relationship between communication satisfaction and organizational commitment among technical employees at Flextronics International, Senai, Johor. The objectives of this study are to identify the level of communication satisfaction and organizational commitment, to determine the relationship between communication satisfaction and organizational commitment, to identify the factors that most influenced the organizational commitment and to examine the differences of communication satisfaction and organizational level based on the demographics. Communication Audit Questionnaire (Down and Hazen, 1990) and Organizational Commitment Questionnaire (Mowday, Porter and Steer, 1982) were used in collecting the data. The total of respondents involved in this study is 132. The result reveals that there is positive significant relationship between organizational commitment and communication satisfaction. From the multiple regression analysis, the dimensions of communication satisfaction that most influenced organizational commitment are supervisory communication and personal feedback. In addition, it is found that there exist a significant difference of communication satisfaction level based on race and marital status. As for the organizational commitment level, only marital status found to be significantly different.

Available Versions of this Item

• A Study of Employee Communication Satisfaction and its Relationship to Organisational Commitment in a Manufacturing Industry: A Case Study at Flextronics International, Johor. (deposited 23 Feb 2007 07:58)
  • Hubungan kepuasan komunikasi dengan komitmen terhadap organisasi di kalangan pekerja teknikal: kajian kes di Flextronics International, Senai, Johor. (deposited 18 Jul 2008 05:00) [Currently Displayed]