Yaacob, Aziz (2008) Sistem pemantauan kualiti perkhidmatan ICT menggunakan konsep perjanjian tahap perkhidmatan. Masters thesis, Universiti Teknologi Malaysia, Faculty of Computer Science and Information System.
Full text not available from this repository.
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2008; Supervisor : Dr. Azizah Abdul Rahman |
| Subjects: | H Social Sciences > HT Communities. Classes. Races Q Science > QA Mathematics > QA75 Electronic computers. Computer science |
| Divisions: | Computer Science and Information System |
| ID Code: | 36222 |
| Deposited By: | Kamariah Mohamed Jong |
| Deposited On: | 27 Dec 2013 09:31 |
| Last Modified: | 30 Dec 2013 03:55 |
Repository Staff Only: item control page
