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The implementation of quality management system (ISO 9001) in analysing the workmanships performance in selected projects

Chong, Chuan Yee (2006) The implementation of quality management system (ISO 9001) in analysing the workmanships performance in selected projects. Masters thesis, Universiti Teknologi Malaysia, Faculty of Civil Engineering.

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Abstract

This study describes on the implementation of Quality Management System (ISO 9001) in analysing the workmanships performance in selected projects. Two projects of different nature, which consists of medium cost low rise housing and low medium cost apartments projects selected in ISO 9001 certified organization found to be perform better in workmanships compare to non ISO 9001 certified organization. This is due to the fact that in non ISO certified organization, there are problems related to documentation and management. This is critical as the three most significant factors that contribute to poor construction workmanships identified are poor documentation, poor performance of workers and poor management. Hence, this study indicates that ISO 9001 certified organization could produce more quality workmanships construction projects than non ISO 9001 certified organization. The study reveals fewer defect recorded in ISO certified organization

Item Type:Thesis (Masters)
Additional Information:Quality Management System (ISO 9001); workmanships performance; ISO certified organization
Uncontrolled Keywords:Master of Science (Construction Management) - Universiti Teknologi Malaysia, 2006; Supervisor : Dr. Aminah Md Yusof
Subjects:T Technology > TA Engineering (General). Civil engineering (General)
Divisions:Civil Engineering
ID Code:3576
Deposited By: Ms Zalinda Shuratman
Deposited On:14 Jun 2007 04:28
Last Modified:24 Oct 2013 00:31

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