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Establishing the construct of workplace written communication

Attan, Anie and Abdul Raof, Abdul Halim and Mohd. Omar, Noor Abidah and Abdullah, Khairi Izwan and Hamzah, Masputeriah (2012) Establishing the construct of workplace written communication. Procedia - Social and Behavioral Sciences, 66 . pp. 76-82. ISSN 1877-0428

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Official URL: https://dx.doi.org/10.1016/j.sbspro.2012.11.249

Abstract

This paper explores our attempt to determine the construct of workplace written communication through a study involving graduating students and workplace professionals. Information regarding written tasks, minimum standards and quality expected from new graduate employees were gathered through interviews of human resource personnel from various fie lds. Based on the information gathered, a test of written communication was designed and administered to a group of sixty graduating students. The end products were collected, from which five were selected, believed to be representative of the product of the ‘good’, ‘satisfactory’, ‘modest’, ‘weak’ and ‘very weak’ writers. The scripts were then shown to the human resource personnel for assessment. Results were analysed to establish the different categories of criteria applied by the professionals in their assessment. From the analysis, the construct of workplace written communication was devised and subjected to validation.

Item Type:Article
Uncontrolled Keywords:Written construct, Minimum written requirement, Criteria of assessment
Subjects:P Language and Literature > PE English
Divisions:Language Academy
ID Code:32690
Deposited By: Fazli Masari
Deposited On:17 Jun 2013 07:11
Last Modified:29 Feb 2020 12:35

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