Universiti Teknologi Malaysia Institutional Repository

The relationship between the soft elements of critical success factors and TQM tangible effects in Malaysian industries

Lau, Hoe Chai (2000) The relationship between the soft elements of critical success factors and TQM tangible effects in Malaysian industries. PhD thesis, Universiti Teknologi Malaysia, International Business School.

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Item Type:Thesis (PhD)
Additional Information:Thesis (Ph.D) - Universiti Teknologi Malaysia, 2001; Supervisors : Prof. Dr. Nooh Abu Bakar, Dr. Mohd. Azman Idris
Subjects:H Social Sciences > H Social Sciences (General)
ID Code:32625
Deposited By: Kamariah Mohamed Jong
Deposited On:24 Aug 2017 06:12
Last Modified:24 Aug 2017 06:12

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