Lau, Hoe Chai (2000) The relationship between the soft elements of critical success factors and TQM tangible effects in Malaysian industries. PhD thesis, Universiti Teknologi Malaysia, International Business School.
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Item Type: | Thesis (PhD) |
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Additional Information: | Thesis (Ph.D) - Universiti Teknologi Malaysia, 2001; Supervisors : Prof. Dr. Nooh Abu Bakar, Dr. Mohd. Azman Idris |
Subjects: | H Social Sciences > H Social Sciences (General) |
ID Code: | 32625 |
Deposited By: | Kamariah Mohamed Jong |
Deposited On: | 24 Aug 2017 06:12 |
Last Modified: | 24 Aug 2017 06:12 |
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