Universiti Teknologi Malaysia Institutional Repository

User acceptance factors framework for web-based system in Institute of Higher Learning

Tan, Su-Mae and Abdul Rahman, Azizah (2008) User acceptance factors framework for web-based system in Institute of Higher Learning. In: Innovations in Information Systems. Penerbit UTM, Johor, pp. 87-114. ISBN 978-983-52-0619-1

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Official URL: http://www.penerbit.utm.my/bookchapterdoc/FSKSM/bo...


Higher education institutions have come to realize the potential impact of using the Internet as a major part of the business and learning environment. More and more Web-based systems are developed to enable users of the University access a large amount of information with relatively low costs, high effectiveness and availability. Common Web-based systems include intranet, course registration, leave application, academic evaluation, helpdesk and academic advisory. Despite the fact that many of these Web-based systems have long been implemented, it is significant to know users’ attitude towards the systems and their actual usage. This can determine the users’ acceptance level and judge the overall effectiveness of the existing systems from the time they wereimplemented. User acceptance can be defined as the demonstrable willingness within a user group to employ information technology for the tasks it is designed to support (Dillon, A., 2001). User acceptance and usage are important primary measures of system success (DeLone & McLean, 1992).

Item Type:Book Section
Uncontrolled Keywords:higher education, framework
Subjects:H Social Sciences > H Social Sciences (General)
L Education > LB Theory and practice of education > LB2300 Higher Education
Divisions:Computer Science and Information System (Formerly known)
ID Code:28070
Deposited By: Fazli Masari
Deposited On:05 Sep 2012 10:18
Last Modified:05 Feb 2017 01:54

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