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Investigating role of service knowledge management system in integration of ITIL V3 and EA

Alias, Rose Alinda and Sahibuddin, Shamsul and A., Nabiollahi (2010) Investigating role of service knowledge management system in integration of ITIL V3 and EA. In: Proceedings Of Knowledge Management 5th International Conference 2010, 2010, Kuala Terengganu, Terengganu.

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Item Type:Conference or Workshop Item (Paper)
Subjects:Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions:Computer Science and Information System (Formerly known)
ID Code:27998
Deposited By: Liza Porijo
Deposited On:30 Aug 2012 03:18
Last Modified:30 Aug 2012 03:18

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