Universiti Teknologi Malaysia Institutional Repository

Multiple perspectives technology appropriation : analysis of open source software implementation failure

Alias, Rose Alinda and Ab. Rahim, Nor Zairah and Carol, Jennie (2010) Multiple perspectives technology appropriation : analysis of open source software implementation failure. In: Pacific Asia Conference on Information Systems (PACIS 2010) , 9-12 July 2010, Taipei, Taiwani .

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Official URL: http://aisel.aisnet.org/pacis2010/110/

Abstract

Adoption of new technology such as Open Source Software (OSS) is one of the important issues in organizations. Despite being considered as cost effective by many organizations, OSS implementation still encounters many challenges. This paper describes a case study conducted at one of Malaysia’s public universities which initially adopted Open Source based applications but then later rejected them. An integrated framework that combines a multiple perspectives approach and the Model of Technology Appropriation is proposed in this study. This framework facilitates the understanding of why and how organizations adopt and use OSS. The study identified various criteria influencing the OSS appropriation process from multiple perspectives in the organization as well as its status of OSS appropriation. This understanding assists in effective implementation decisions which could lead to more effective use of the OSS technology.

Item Type:Conference or Workshop Item (Paper)
Additional Information:Proceedings of the Pacific Asia Conference on Information Systems (PACIS 2010)
Uncontrolled Keywords:multiple perspectives, open source software, technology appropriation
Subjects:Q Science > QA Mathematics > QA76 Computer software
Divisions:Computer Science and Information System (Formerly known)
ID Code:24933
Deposited By: Ms Zalinda Shuratman
Deposited On:27 Apr 2012 03:43
Last Modified:27 Apr 2012 03:43

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