Universiti Teknologi Malaysia Institutional Repository

Internal customer service quality in the Malaysian telecommunications industry

Mohd. Yusoff, Ainan (2008) Internal customer service quality in the Malaysian telecommunications industry. In: Business and Information 2008, 2008, Seoul .

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Item Type:Conference or Workshop Item (Paper)
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:Management and Human Resource Development (Formerly known)
ID Code:19593
Deposited By: Liza Porijo
Last Modified:13 Dec 2011 07:49

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