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Service quality, overall satisfaction and intended discretionary collaborative behavior: an empirical study of MBA graduates

Tat, Huam Hon (2008) Service quality, overall satisfaction and intended discretionary collaborative behavior: an empirical study of MBA graduates. In: Research Management Center, 2008, UTM, Skudai Johor.

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Item Type:Conference or Workshop Item (Paper)
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:Management and Human Resource Development (Formerly known)
ID Code:19567
Deposited By: Liza Porijo
Last Modified:13 Dec 2011 07:49

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