Haizan Nor, Rozi Nor and Alias, Rose Alinda and Abdul Rahman, Azizah (2008) Development of Key Performance Indicator (KPI) for Information and Communication Technology Servies (ICTS) performance measurement. In: Innovations in Information Systems. Penerbit UTM , Johor, pp. 49-74. ISBN 978-983-52-0619-1
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| Item Type: | Book Section |
|---|---|
| Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science |
| Divisions: | Computer Science and Information System |
| ID Code: | 19318 |
| Deposited By: | Zalinda Shuratman |
| Deposited On: | 09 Jan 2012 03:53 |
| Last Modified: | 09 Jan 2012 03:53 |
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