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Customer-oriented selling behavior, social values and sales performance : an empirical study of Life Insurance Agents

Huam, Hon Tat and Abdul Hamid, Abdul Bakar (2008) Customer-oriented selling behavior, social values and sales performance : an empirical study of Life Insurance Agents. In: Customer Satifaction and Services Quality. Penerbit UTM , Johor. ISBN 978-983-52-0657-3

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Item Type:Book Section
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:Management and Human Resource Development (Formerly known)
ID Code:19275
Deposited By: Ms Zalinda Shuratman
Deposited On:14 Jan 2012 05:01
Last Modified:14 Jan 2012 05:01

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