Universiti Teknologi Malaysia Institutional Repository

The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry

Tee, Chai Huat (2010) The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry. Masters thesis, Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development.

Full text not available from this repository.


Item Type:Thesis (Masters)
Additional Information:Supervisor : Dr. Huam Hon Tat; Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2010
Subjects:Unspecified
Divisions:Management and Human Resource Development (Formerly known)
ID Code:19231
Deposited By: Kamariah Mohamed Jong
Last Modified:30 Nov 2011 04:28

Repository Staff Only: item control page