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Applying knowledge management system implementation with agent technology to support decision making in collaborative learning environment

Abdullah, Rusli and Sahibudin, Shamsul and Alias, Rose Alinda and Selamat, Mohd. Hasan (2005) Applying knowledge management system implementation with agent technology to support decision making in collaborative learning environment. Journal of American Academy of Business, Cambridge, 7 (1). pp. 181-188. ISSN 1540-1200

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Abstract

Knowledge management system (KMS) with agent technology has played the major roles in managing knowledge to support making decision among communities of practice (CoP) of collaborative learning environment. This service is provided that to ensure utilization of knowledge as the corporate assets could be acquired and disseminated at anytime and anywhere, in the context of reaching and sharing the knowledge between CoP. Agent technology has also been used to speed up and increase the quality of service in KM process of collaborative learning environment, in term of creating, gathering, accessing, organizing and disseminating knowledge. This paper described on the conceptual and its relationship with agent technology in KMS and also been demonstrated on how it was being used to support the community members to make decisions of their purposes of learning environment. In this case, the KM system development is implemented by using the groupware software that is Lotus Notes product as a case study. Emphasis will be given in discussing the algorithms process specification of agent used that helps members to making decision and work collaboratively. The identification of critical success factors (CSF) of KMS in collaborative learning environment to ensure its initiatives will also been discussed

Item Type:Article
Uncontrolled Keywords:knowledge management, decision making, groupware, algorithms
Subjects:Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions:Computer Science and Information System (Formerly known)
ID Code:192
Deposited By: Kamariah Mohamed Jong
Deposited On:07 Nov 2012 06:40
Last Modified:07 Nov 2012 06:41

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