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Penilaian kepuasan pelanggan bagi industri pengeluaran : kajian kes ke atas pelanggan di Hitachi

Razali, Khairil Anwar (2001) Penilaian kepuasan pelanggan bagi industri pengeluaran : kajian kes ke atas pelanggan di Hitachi. Masters thesis, Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development.

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Item Type:Thesis (Masters)
Additional Information:Supervisor : Dr. Rohaizat Baharun; Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2001
Subjects:H Social Sciences > HF Commerce
Divisions:Management and Human Resource Development (Formerly known)
ID Code:19060
Deposited By: Kamariah Mohamed Jong
Last Modified:30 Nov 2011 04:27

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